Customer Service

At the heart of most jobs, there is customer service. At NOVA Transition, we undergo many role plays in customer service so our trainees are ensured that once they start work experience, customer service will be second nature to them. Click below for more information 


Cody – Work helps develop confidence If you head to Katoomba RSL you’re likely to be greeted by Cody. He’s almost part of the furniture,

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Kamran – Work experience turns into paid employment When Kamran learnt that his work experience had turned into paid employment, he was relieved and happy,

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Kayla – Life’s just fine when you’ve got your dream job When she first started at NOVA Transition in Campbelltown, Kayla remembers telling her job coach

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Daniel – Reliability number one asset How did Daniel get a Retail Traineeship? According to Daniel, ‘I just did the work experience and they liked

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Chris – Managers’ Right-hand Man While he was at NOVA Transition Richmond, Chris was known as ‘everyone’s friend’. He was the guy that would settle disputes in the

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Kallina – From quiet to working in communication! As part of NOVA Transition St Marys, Kallina completed work-experience placements in retail, computers and administration. She enjoyed

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